Solenn Tennis Bracelet

La Luna 45-Day Guarantee

At La Luna, we take pride in the quality and craftsmanship of our jewelry. That’s why we offer a 45-Day Guarantee to ensure your satisfaction.

What’s Covered?

Manufacturing Defects – If your piece has any defects in materials or craftsmanship, we’ll replace or repair it at no cost.

Tarnish Protection – Our jewelry is designed to last, but if it tarnishes abnormally within 45 days, we’ll provide a free cleaning or exchange.

Breakage on Normal Wear – If your jewelry breaks under normal use within the guarantee period, we’ll repair or replace it.

What’s Not Covered?

Damage due to mishandling, accidents, or improper care

Scratches, dents, or discoloration from regular wear and tear

Lost or stolen items

Send us an email at [your support email] with your order details and a clear photo of the issue.

Our team will review your claim and provide the best solution, whether it's a repair, replacement, or store credit.

Ship the item back to us (shipping fees may apply for non-defective issues).

We stand by our jewelry and want you to love every piece you own. If you ever have concerns, we’re here to make it right!